A small difference that matters…

reply Maybe it’s because those two icons looks so similar? Or perhaps people want to “spread the news”?

Whatever it is, the scenario is always the same: Somebody sends around an email to a group of people, containing perhaps an invitation to a conference, a request, a question or something similar. And of course, all recipients are listed in plain sight in the “to” field. So events follow their their natural c(o)urse: a couple of minutes later, your inbox becomes flooded with a lot of “Sorry, don’t know”, “Oh yes, please!”, “Sorry, I won’t be able to attend” or “Would really LOVE to come, but my cat is sick…” or similar answers of obvious importance to all the 50+ people who were receiving the initial question…

I just came back from vacation, and a rough estimate leaves me with around 200 of such mails. And unfortunately, no spamfilter can handle them.

Please: it’s just a small difference, the “reply” and “reply all” icons really look alike. But it matters. A confirmation or decline might certainly be important to the initial sender – but often that’s it.

And if you’re sending around these types of circulars to a large group, why not considering to use the “bcc” field instead? So that people don’t get tempted.

Thomas

Comments are closed.